Granting Access – Shopify Store

If we’re helping with design, development, or integrations on your Shopify store, we’ll need access through Shopify’s Collaborator system. Here’s how to approve our request or invite us directly.

Nordax Digital is an official Shopify Partner. That means we use Shopify’s Collaborator system — which doesn’t count against your staff limits.

Step 1 – Log In to Shopify

Go to shopify.com and log in to your store’s admin dashboard.

Step 2 – Go to Settings

Once inside your admin panel, click Settings in the lower left corner of the screen.

Step 3 – Click on Users and Permissions

From the Settings screen, select Users and permissions. This will show all current staff and collaborators.

Step 4 – Approve a Collaborator Request

If Nordax Digital already sent a collaborator request, you’ll see it listed under Collaborator requests. Click Review request, then approve it.

Note

You may need to click “Give access” or check off specific permissions. We’ll let you know which ones we need (usually Products, Online Store, and Apps).

Step 5 – (Optional) Manually Invite Us

If you don’t see a request or prefer to invite us manually:

From Users and permissions, click Add staff or Add collaborator (depending on your plan)
Use this email: Request Email
Check the boxes for permissions you’d like to grant (we can help you choose if unsure)
Click Send Invite

Need Help?

Just email support@nordaxdigital.com and we’ll walk you through it or send another request if needed.

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Tip

We only access what’s needed, and we never modify live stores without your approval. You can revoke access at any time.