Understanding Dropbox
We use Dropbox to collect and deliver files — without the need for you to create an account or download any software.
How File Requests Work
If we need you to upload files, you’ll receive a Dropbox file request link that looks like this:
You’ll see a simple screen where you can drag and drop files or click “Add files.”
That’s it — no account or login required.
What You Can Upload
We typically ask for things like:
- Logos and brand files
- Team headshots
- Website copy or content
- Product/service photos
- PDF guides, menus, or downloadable resources
Max file size is 2GB per upload. If you have large batches, you can compress them into a .zip
file first.
What Happens After Upload
Once we receive your files:
- We sort them into structured folders on our end
- You’ll get access to those folders at project completion or by request
- You’ll be able to view, preview, and download your content
- We do not keep files forever — make sure to download anything important once your project wraps
Common Questions
Do I need a Dropbox account?
Nope. You can upload without logging in or signing up.
Can I upload from my phone?
Yes — the Dropbox file request link works on mobile too.
What if I need to update or replace a file?
Just let us know. We’ll send you a fresh link or overwrite the old one internally.
Learn more about what goes into your final folder: Logo Folder Explained