Invoices & Payments

All invoices are managed through your Client Portal. You can view details, make payments, and track your payment history — all in one place.

Viewing Your Invoices

After signing in, navigate to Invoices from your dashboard. Each invoice shows:

• Invoice number and date
• Line items with descriptions and amounts
• Total due and any amounts already paid
• Status — Draft, Sent, Viewed, Partially Paid, Paid, or Overdue

Click any invoice to see the full breakdown.

Making a Payment

When you’re ready to pay:

1. Open the invoice
2. Choose Pay in Full or Pay Deposit (if a deposit option is available)
3. You’ll be taken to a secure Stripe checkout page
4. Complete payment with your card

Once paid, the invoice status updates automatically and you’ll receive a confirmation.

Online Payment Surcharge

A small processing surcharge may be applied to online card payments. If a surcharge applies to your account:

• The surcharge rate is displayed on the invoice before you pay
• The surcharge amount is shown as a separate line item during checkout
• Your invoice total and surcharge are broken out clearly — no surprises

This is a standard pass-through for card processing costs and is disclosed upfront.

Deposits & Partial Payments

Some invoices allow partial payment (deposits). If available:

• You’ll see a “Pay Deposit” option alongside “Pay in Full”
• The deposit amount and remaining balance are shown clearly
• Your invoice status will update to Partially Paid until the balance is settled

Payment History

You can see all payments made against an invoice, including:

• Payment date and amount
• Payment method
• Any surcharge amounts
• Remaining balance (if applicable)

Questions About an Invoice?

If something doesn’t look right or you have questions about a charge:

• Email support@nordaxdigital.com with the invoice number
• Or call us directly — we’ll walk through it with you